At Surelogstech, we strive to provide high-quality products and services to our customers. However, due to the nature of our digital products and services, we have a strict no-refund policy.

No Refund Policy

We do not offer refunds for any digital products or services purchased from our platform. This policy is in place due to the following reasons:

1. Digital Products: Our products are digital in nature, and once purchased, they cannot be returned or exchanged. Digital products are licensed to the buyer and cannot be resold or transferred.
2. Immediate Access: Upon purchase, customers gain immediate access to our digital products and services. This means that the product is delivered instantly, and the customer can start using it right away.
3. No Physical Goods: Since our products are digital, there are no physical goods to be returned or exchanged.
4. Customization and Support: We provide customization and support services for our products. Once these services are rendered, they cannot be undone or refunded.

Exceptions

While we do not offer refunds, we may consider exceptions on a case-by-case basis for:

1. Technical Issues: If our product or service is not functioning as promised due to a technical issue, we may provide a replacement or fix the issue.
2. Licensing Issues: If there are any licensing issues with our product or service, we may provide a replacement or resolve the issue.

Contact Us

If you have any questions or concerns about our refund policy or would like to request an exception, please contact our customer support team at mailto:support@surelogstech.com. We will respond to your inquiry as soon as possible.

By making a purchase from Surelogstech, you acknowledge that you have read, understood, and agreed to our no-refund policy.